Certificates-of-Knowledge.COM — Billing & Training Platform

Run pay-TV billing from one console.

Manage customers, subscriptions, decoders and financial reports — the same system trainees learn on.

Customer account management
Subscription & billing control
Decoder & inventory tracking
Financial reports & analytics

Staff and supervisors

Call Centre training on a working billing system.

Trainees handle real customer scenarios against recorded calls and a timer, are scored automatically, and earn a certificate employers can verify.

About the Training Check Application Status How Registration Works Verify a Certificate

Real pay-TV billing scenarios
Timed tasks with audio call files
Automatic performance scoring
Professional body discounts

Ready to train?

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Built to produce job-ready agents.

Certificates-of-Knowledge.COM is a pay-TV billing platform and call-centre training simulator for the African market.

A billing simulation and call-centre training platform built for the African market. Real scenarios. Real skills. Real results.

Hiring agents?

Every certificate carries a code. Check one in seconds.

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Partner With Us

We build training platforms and digital tools that help organisations grow. Whether you need branded call-centre training, customer service simulation, or a promotional platform for your product — we can build it.

Call-centre Training

Timed simulations on real billing systems for your agents

Promotional Platforms

Digital showcases for products, services and events

Performance Analytics

Score, report and export agent training results

White-Label Solutions

Your brand identity, our proven platform

We also train in

Supervisor & Leadership Skills

Practical training for team leaders and supervisors — leading people, coaching and managing performance

Communication Skills

Clear, confident and professional communication with customers, colleagues and management

Key Account Management

Planning, growing and keeping your most valuable client relationships

Let's work together

Tell us whether you want to train agents, sponsor, or run the platform under your brand.

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Talk to us.

Email us and we'll reply on WhatsApp or by email.Lusaka, Zambia

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Verify a Certificate

Enter the code printed on the certificate to confirm it was issued by Certificates-of-Knowledge.COM. No sign-in needed.